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about.php
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admin-footer.php
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admin-functions.php
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admin.php
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async-upload.php
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authorize-application.php
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comment.php
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custom-header.php
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customize.php
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edit-form-advanced.php
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edit-form-blocks.php
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edit-tags.php
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edit.php
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export-personal-data.php
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font-library.php
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home.php
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index.php
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media-upload.php
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menu-header.php
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network.php
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press-this.php
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privacy.php
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setup-config.php
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themes.phpwp-update.php
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tools.php
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update.php
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user-edit.php
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widgets-form-blocks.php
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widgets.php
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wp-mail.php
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Edit: post3.html
<!DOCTYPE html> <!--[if lt IE 7]><html class="no-js lt-ie10 lt-ie9 lt-ie8 lt-ie7 "> <![endif]--> <!--[if IE 7]><html class="no-js lt-ie10 lt-ie9 lt-ie8"> <![endif]--> <!--[if IE 8]><html class="no-js lt-ie10 lt-ie9"> <![endif]--> <!--[if IE 9]><html class="no-js lt-ie10"> <![endif]--> <!--[if gt IE 8]><!--> <html class="no-js"> <!--<![endif]--> <head> <!-- Basic Page Needs --> <meta charset="utf-8"> <title>LatencyMail</title> <meta name="description" content=""> <meta name="author" content=""> <!-- Mobile Specific Metas --> <meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1"> <!-- Favicons --> <link rel="shortcut icon" href="images/fav.png"> <!-- FONTS --> <link rel='stylesheet' href='http://fonts.googleapis.com/css?family=Roboto:100,300,400,400italic,700'> <link rel='stylesheet' href='http://fonts.googleapis.com/css?family=Patua+One:100,300,400,400italic,700'> <link rel='stylesheet' href='http://fonts.googleapis.com/css?family=Lato:400,400italic,700,700italic,900'> <link rel='stylesheet' href='http://fonts.googleapis.com/css?family=Poppins:100,300,400,400italic,500,700,700italic'> <!-- CSS --> <link rel='stylesheet' href='../../css/global.css'> <link rel='stylesheet' href='css/structure.css'> <link rel='stylesheet' href='css/company2.css'> <link rel='stylesheet' href='css/custom.css'> </head> <body class="color-custom style-default button-default layout-full-width no-content-padding header-transparent minimalist-header-no sticky-header sticky-tb-color ab-hide subheader-both-center menu-link-color menuo-right menuo-no-borders mobile-tb-hide mobile-side-slide mobile-mini-mr-ll tablet-sticky mobile-sticky be-reg-20891"> <div id="Wrapper"> <div id="Header_wrapper" class="bg-parallax" data-enllax-ratio="0.3"> <header id="Header"> <div class="header_placeholder"></div> <div id="Top_bar"> <div class="container"> <div class="column one"> <div class="top_bar_left clearfix"> <div class="logo"> <a id="logo" href="../../index.html" data-height="60" data-padding="30"><img class="logo-main scale-with-grid" src="images/log.png" data-retina="images/log.png" data-height="40" ><img class="logo-sticky scale-with-grid" src="images/log.png" data-retina="images/log.png" data-height="40" ><img class="logo-mobile scale-with-grid" src="images/log.png" data-retina="images/log.png" data-height="40" ><img class="logo-mobile-sticky scale-with-grid" src="images/log.png" data-retina="images/log.png" data-height="40" ></a> </div> <div class="menu_wrapper"> <nav id="menu"> <ul id="menu-main-menu" class="menu menu-main"> <li> <a href="../../index.html"><span>Home</span></a> </li> <li> <a href="about.html"><span>About us</span></a> </li> <li> <a href="post1.html"><span>Blog</span></a> </li> <li> <a href="contact.html"><span>Contact</span></a> </li> </ul> </nav> <a class="responsive-menu-toggle" href="#"><i class="icon-menu-fine"></i></a> </div> </div> <div class="top_bar_right"> <div class="top_bar_right_wrapper"> <a href="subscribe.html" class="action_button" target="_blank">Our Updates</a> </div> </div> </div> </div> </div> </header> <div id="Subheader" style="padding:290px 0 190px"> <div class="container"> <div class="column one"> <h1 class="title">Troubleshooting Error Messages when Checking Email</h1> </div> </div> </div> </div> <div id="Content"> <div class="content_wrapper clearfix"> <div class="sections_group"> <div class="entry-content"> <div class="section mcb-section equal-height-wrap" style="padding-top:100px; padding-bottom:60px"> <div class="section_wrapper mcb-section-inner"> <div class="wrap mcb-wrap one-one valign-middle clearfix" style="padding:0 0 0 5%"> <div class="mcb-wrap-inner"> <div class="column mcb-column one column_column"> <div class="column_attr clearfix"> <p>Your LatencyMail email accounts can be accessed with a number of email clients, including Outlook, iPhone, Thunderbird, and many more. Sometimes when you check your email or are first setting it up, you may receive an error message. While error messages are different in each email client, below are some of the more common errors.</p> <h3>How to Troubleshoot Common Email Error Messages:</h3> <p><b>Incorrect Password:</b> This is the most common error message. When you set up your email client, make sure that you are using the password for that email account, and not the password for the cPanel. While the passwords can be the same, usually when the email account was setup a different password was used. If you are not sure what the password is, you can change the password in your cPanel in the Email Accounts section.</p> <p><b>Unsecure Connection (or SSL Error):</b> All hosting accounts include a shared SSL certificate. You can use the SSL certificate when checking mail, however you will need to use the "secure" mail server instead of mail.yourdomain.com. If you have the client set as SSL but are not using the secure server, it can cause a Unsecure Connection error. For more information on how to set up an SSL connection, please see our article on connecting to email via SSL.</p> <p><b>Invalid Username:</b> When setting up your email in a client, make sure that the username you are using is your full email address, and not your cPanel username. The client may ask for the email address and a username, but you will need to put the full email address in both fields.</p> <p><b>550 Mailbox Quota Exceeded:</b> This means that the recipient was not able to accept the message because their inbox was full. This is covered in our full guide 550 Mailbox Quota Exceeded</p> <p><b>550 Access denied - Invalid HELO name:</b> Our Systems Team has begun implementing the requirement of SMTP authentication on our servers that may affect customers using an email client such as Thunderbird, Outlook or Mac Mail. If you are receiving this error message in your email client, please see our full guide 550 Access denied - Invalid HELO name.</p> <p>If you are getting an error message and are still having issues connecting, please contact Tech Support and we will be happy to assist you further.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <footer id="Footer" class="clearfix"> <div class="footer_copy"> <div class="container"> <div class="column one"> <a id="back_to_top" class="button button_js" href="#"><i class="icon-up-open-big"></i></a> <div class="copyright"> <p>Copyright @ 2023 LatencyMail. All Rights Reserved.</p> <p style="font-size: 12px;"><a href="privacy.html" style="font-size: 12px;">Privacy Policy</a> || <a href="terms.html" style="font-size: 12px;">Terms & Conditions</a> || <a href="unsubscribe.html" style="font-size: 12px;">Opt-Out</a></p> </div> </div> </div> </div> </footer> </div> <!-- side menu --> <div id="Side_slide" class="right dark" data-width="250"> <div class="close-wrapper"> <a href="#" class="close"><i class="icon-cancel-fine"></i></a> </div> <div class="extras"> </div> <div class="menu_wrapper"></div> </div> <div id="body_overlay"></div> <!-- JS --> <script src="../../js/jquery-2.1.4.min.js"></script> <script src="../../js/mfn.menu.js"></script> <script src="../../js/jquery.plugins.js"></script> <script src="../../js/jquery.jplayer.min.js"></script> <script src="../../js/animations/animations.js"></script> <script src="../../js/translate3d.js"></script> <script src="../../js/scripts.js"></script> </body> </html>
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