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Edit: service-desk.php
<!DOCTYPE html> <html lang="en" dir="ltr"> <head> <meta charset="utf-8"/> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <link rel="icon" href="images/logo2.png" type="image/x-icon"> <title>Jobs In CEO Office - Service Desk Jobs</title> <!-- Bootstrap stylesheet --> <link href="bootstrap/css/bootstrap.css" rel="stylesheet"> <!-- font --> <link href="https://fonts.googleapis.com/css?family=Libre+Baskerville:400,400i,700%7CSource+Sans+Pro:300,400,600,700" rel="stylesheet"> <!-- stylesheet --> <link href="css/style.css" rel="stylesheet" type="text/css"/> <link href="css/style_cyan.css" title="style_cyan" rel="alternate stylesheet" type="text/css"/> <link href="css/style_red.css" title="style_red" rel="alternate stylesheet" type="text/css"/> <link href="css/style_green.css" title="style_green" rel="alternate stylesheet" type="text/css"/> <link href="css/style_blue.css" title="style_blue" rel="alternate stylesheet" type="text/css"/> <!-- font-awesome --> <link href="font-awesome/css/font-awesome.min.css" rel="stylesheet" type="text/css" /> <!-- crousel css --> <link href="js/owl-carousel/owl.carousel.css" rel="stylesheet" type="text/css" /> <!--bootstrap select--> <link href="js/dist/css/bootstrap-select.css" rel="stylesheet" type="text/css" /> </head> <body> <!-- top start here --> <div id="top"> <!-- top container start here--> <div class="container"> <div id="top-links"> <ul class="list-inline pull-left button"> <li> <a href="about.php"><span>ABOUT US</span></a> </li> <li> <a href="contact.php"><span>CONTACT US</span></a> </li> </ul> <ul class="list-inline pull-right icon"> <li><a href="contact.php" style="float:right;color:#fff;"><span>EMAIL : spencerblack@careerstree.com</span></a></li> </ul> </div> </div> <!-- top container end here--> </div> <!-- top end here --> <!-- header start here--> <header> <!-- header container start here--> <div class="container"> <div class="row"> <div class="col-sm-3 col-md-3 col-xs-12"> <!-- logo start here--> <div id="logo"> <a href="index.php"> <img class="img-responsive change" alt="logo" title="logo" src="images/logo2.png" /> </a> </div> <!-- logo end here--> </div> <!--<div class="col-sm-3 col-md-3 col-xs-12 visible-xs paddleft"> <!-- button-login start here <div class="button-login pull-right"> <button type="button" class="btn btn-default btn-lg" onclick="location.href='login.html'">Login</button> <button type="button" class="btn btn-primary btn-lg" onclick="location.href='submit-job.html'">Submit Job</button> </div> <!-- button-login end here </div>--> <div class="col-sm-6 col-md-6 col-xs-12 padd0" style="margin-top:1%;width:48%;float:right;"> <!-- menu start here--> <nav class="navbar" id="menu"> <div class="navbar-header"> <span class="menutext visible-xs">Menu</span> <button data-target=".navbar-ex1-collapse" data-toggle="collapse" class="btn btn-navbar navbar-toggle" type="button"><i class="fa fa-bars" aria-hidden="true"></i></button> </div> <div class="collapse navbar-collapse navbar-ex1-collapse padd0"> <ul class="nav navbar-nav pull-left"> <li> <a class="dropdown-toggle" href="index.php">HOME</a> </li> <li><a href="about.php" title="about-us" alt="about-us"/>About US</a></li> <li class="dropdown active"> <a class="dropdown-toggle" href="ceo-office.php">JOBS</a> <div class="dropdown-menu animated fadeInDown"> <div class="dropdown-inner"> <ul class="list-unstyled"> <li> <a href="functional.php">Functional Jobs</a> </li> <li> <a href="human-resources.php">Human-Resources</a> </li> <li> <a href="ItIs.php">IT/IS</a> </li> <li> <a href="legal.php">Legal</a> </li> <li> <a href="product-strategy.php">Product Strategy</a> </li> <li> <a href="recruiting.php">Recruiting</a> </li> <li> <a href="regularity&complaince.php">Regularity & Compliance</a> </li> </ul> </div> </div> </li> <!--<li class="dropdown"> <a data-toggle="dropdown" class="dropdown-toggle" href="#">EMPLOYERS</a> <div class="dropdown-menu animated fadeInDown"> <div class="dropdown-inner"> <ul class="list-unstyled"> <li> <a href="employers.html">employers</a> </li> <li> <a href="employer-detail.html">employer detail</a> </li> <li> <a href="submit-job.html">Submit Job</a> </li> </ul> </div> </div> </li>--> <li><a href="register.php">Register</a></li> <li><a href="contact.php">Contact us</a></li> </ul> </div> </nav> <!-- menu end here --> </div> <!--<div class="col-sm-3 col-md-3 col-xs-12 hidden-xs"> <!-- button-login start here <div class="button-login pull-right"> <button type="button" class="btn btn-default btn-lg" onclick="location.href='login.html'">Login</button> <button type="button" class="btn btn-primary btn-lg" onclick="location.href='submit-job.html'">Submit Job</button> </div> <!-- button-login end here </div>--> </div> </div> <!-- header container end here --> </header> <!-- header end here --> <!-- slider start here --> <div class="slideshow owl-carousel"> <div class="item"> <img src="images/slider-1.jpg" alt="slider" title="slider" class="img-responsive"/> </div> <div class="item"> <img src="images/slider-2.png" alt="slider" title="slider" class="img-responsive"/> </div> <div class="item"> <img src="images/banner2.png" alt="slider" title="slider" class="img-responsive"/> </div> <div class="item"> <img src="images/banner3.png" alt="slider" title="slider" class="img-responsive"/> </div> </div> <!-- slider end here --> <!-- about start here --> <div id="about"> <div class="container"> <div class="row"> <div class="col-md-12 col-sm-12 col-xs-12"> <!-- about-content start here --> <div class="about-content"> <h1>ITIS - Service Desk Analyst</h1> <ul class="list-inline"> <li> <a href="index.php">Home</a> </li> <li>></li> <li> <a href="functional.php">Jobs</a> </li> </ul> </div> <!-- about-content end here --> </div> </div> </div> </div> <!-- about end here --> <!-- abouts start here --> <div id="abouts"> <div class="container"> <div class="posting-content mobile-poster-content see-more-less"> <div class="left-rail"> <div class="summary"><h3>Job description</h3> <div class="content"> <div class="section page-centered" style="font-size:16px;"> <div><u><b>The Company:</b></u></div> <div><b>Phacil,<br>Chandler, AZ, USA</b> <br><br> <b>Description</b> <p>Looking for a rewarding and challenging career with a dynamic, growing organization? Phacil is your answer. We have an immediate need for a Service Desk Analyst to support an important government customer in Chandler, AZ. </p> <b>Clearance Level (Required to Start):</b> DHS Public Trust <p><b>Daily Job Responsibilities:</b></p> <p>The Customer Technical Representative 1 will be primarily responsible for supporting all inbound calls. We strive to have a high rate of first call resolution but also expect our staff to follow proven processes with routing tickets to the appropriate support groups whenever possible. You will be expected to be available for any 24x7x365 shift within our environment.</p> <p><b>Required Skills:</b></p> <ul> <li> Detail Oriented</li> <li>Ability to Follow Through Punctuality</li> <li>Ability to Take Constructive Criticism</li> <li>Perform other work related duties as assigned</li> </ul> <p><b>Minimum Required Skills:</b></p> <ul> <li> Customer Service - experience working with customers over the phone</li> <li> The ability to follow troubleshooting documentation and support any myriad of issues throughout the environment</li> <li> Strong written and oral communication skills</li> <li> Works well in groups and is able to collaborate with remote personal at various skill levels to ensure proper consistent troubleshooting is performed</li> </ul> <p><b>Preferred Skills (4 Max.):</b></p> <ul> <li> Basic windows troubleshooting</li> <li>Self-starter</li> </ul> <p><b>Degree Required/Equivalent Experience w/o degree:</b></p> <ul> <li>High School Diploma plus advanced training, and 1-2 years Help / Service Desk experience (required)</li> <li> At least 3 years’ experience working in an ITIL (process improvement) environment (required)</li> </ul> <p><b>Certification Requirements:</b></p> ITIL v3 Foundations certification (preferred) <p><b>Travel Requirement:</b></p> None <p>Any additional info regarding work environment (e.g. core hours, shift work, remote work, flex time, etc.):</p> We are a 24x7x365 operation. Training is typically Monday through Friday and you will be slotted in to an opening based on business needs once you start </div> </div> <div class="section page-centered last-section-apply"><a class="postings-btn template-btn-submit cerulean" href="register.php">Apply for this job</a></div> </div> </div> </div> <!-- abouts end here --> </div> </div> <!-- Footer start here --> <footer> <div class="container"> <!--<div class="bor col-md-12 col-sm-12 col-xs-12 padd0"> <div class="col-sm-5 col-md-5 col-xs-12 subscribe"> <h5>Subscribe Our Newsletter</h5> <form name="subscribe"> <div class="form-group"> <div class="input-group"> <input type="text" placeholder="Enter your Email Address" id="subscribe_email1" name="subscribe_email" value="" class="form-control"> <div class="input-group-btn"> <button class="btn btn-default btn-lg" type="submit"><i class="fa fa-paper-plane-o" aria-hidden="true"></i> SUBSCRIBE</button> </div> </div> </div> </form> </div> <div class="col-sm-3 col-md-3 col-xs-12 need" style="float:right"> <h5>Need Help ?</h5> <h6><i class="fa fa-phone" aria-hidden="true"></i> CALL US : <span>(+91) 99549 45130</span></h6> </div> </div>--> <div class="row"> <div class="col-sm-3 col-md-3 col-xs-12 matter"> <!--<img src="images/logo2.png" class="img-responsive" alt="foot-logo" title="foot-logo" style="width:30%;"/>--> <h5>About Us</h5> <p>careerstree.com is the most innovative and second largest Online job portal in US. Founded in 2018, over the past decade, careerstree.com has become a prominent name in the recruitment industry. The popularity of the portal is evident from the fact that it has crossed the 2.5 crore candidate landmark and has more than 3 lakh latest job vacancies from leading companies on the site.</p> </div> <div class="col-sm-3 col-md-3 col-xs-12 info"> <h5>Information</h5> <ul class="list-unstyled"> <li> <a href="privacypolicy.php"><i class="fa fa-caret-right" aria-hidden="true"></i>Privacy Policy</a> </li> <li> <a href="termsandconditions.php"><i class="fa fa-caret-right" aria-hidden="true"></i>Terms & Conditions</a> </li> <li> <a href="subscribe.php"><i class="fa fa-caret-right" aria-hidden="true"></i>Subscribe</a> </li> <li> <a href="unsubscribe.php"><i class="fa fa-caret-right" aria-hidden="true"></i>UnSubscribe</a> </li> </ul> </div> <div class="col-sm-3 col-md-3 col-xs-12 use"> <h5>Useful Links</h5> <ul class="list-unstyled"> <li> <a href="index.php"><i class="fa fa-caret-right" aria-hidden="true"></i>Homepage</a> </li> <li> <a href="about.php"><i class="fa fa-caret-right" aria-hidden="true"></i>About Us</a> </li> <li> <a href="register.php"><i class="fa fa-caret-right" aria-hidden="true"></i>Register</a> </li> <li> <a href="ceo-office.php"><i class="fa fa-caret-right" aria-hidden="true"></i>Jobs</a> </li> </ul> </div> <div class="col-sm-3 col-md-3 col-xs-12 padd0"> <h5>Get in touch</h5> <!--<form class="form-horizontal form" method="post"> <fieldset> <div class="form-group"> <div class="col-sm-12"> <input class="form-control" id="input-username" placeholder="Name" value="" name="email" required="" type="text"> </div> </div> <div class="form-group"> <div class="col-sm-12"> <input class="form-control" id="input-email" placeholder="Email Address" value="" name="email" required="" type="text"> </div> </div> <div class="form-group"> <div class="input-group col-sm-12"> <input type="text" placeholder="Message" id="message" name="message" value="" class="form-control big"> <div class="input-group-btn"> <button class="btn btn-default btn-lg" type="submit"><i class="fa fa-paper-plane-o" aria-hidden="true"></i></button> </div> </div> </div> </fieldset> </form>--> <p>53, Ambattur Red Hills Rd,<br> Venkatapuram, Vijayalakshmi Puram,<br> Ambattur, Chennai,<br> Tamil Nadu, 600053 IN.</p> </div> </div> </div> </footer> <div class="powered"> <div class="container"> <p> Copyright © 2025. All Rights Reserved</p> </div> </div> <!-- Footer end here --> <!-- jquery --> <script src="js/jquery.2.1.1.min.js" type="text/javascript"></script> <!-- bootstrap js --> <script src="bootstrap/js/bootstrap.min.js" type="text/javascript"></script> <!--bootstrap select--> <script src="js/dist/js/bootstrap-select.js" type="text/javascript"></script> <!-- owlcarousel js --> <script src="js/owl-carousel/owl.carousel.min.js" type="text/javascript"></script> <!--internal js--> <script src="js/internal.js" type="text/javascript"></script> <!-- color switcher--> <script src="js/switcher.js" type="text/javascript"></script> </body> <!-- Mirrored from ocsolutions.co.in/html/jobportal/about.html by HTTrack Website Copier/3.x [XR&CO'2014], Wed, 29 Aug 2018 10:34:00 GMT --> </html>
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